We were very impressed with the quality of the card and the gold foiled envelope. Our order was processed very quickly. The self seal feature on the envelopes made for an efficient job of preparing the card for mailing. We would not hesitate to use Brookhollow again.
The ink from the printed logos, text, etc. bleeds onto the white spaces of the opposite flap. This occurs for both flaps, top and bottom.
Thank you for your product feedback. We are sorry to hear of the issue with your 2023 Holiday cards. Please do not ever hesitate to reach out to us right away, should you have a concern with your order. We have added an account credit to your Brookhollow Cards account for satisfaction.
The card front is pretty, the card fold is not. The green on the top edge once folded, immediately cracked and flecked to white. Additionally, the card front is about a 16th of an inch longer than the back and not consistent in length. It looks haphazard/accidental, not intentional. The envelopes were especially disappointing. They put a gold lining along the fold and flap of the envelope which overlaps to the very top of the front of the interior of the envelope, but since the rest of the envelope is very thin, this creates a white section across the top of each envelope face. It unfortunately makes it look pretty wonky and a bit cheap. The card is good weight and the design and color is printed well, they just missed the mark on some details/aspects of the overall construction of card and envelope.
Thank you for providing feedback. We are terribly sorry to hear of the mishap with your order. Our Customer Service team will be reaching out you to discuss a resolution.
Very easy and very happy with product.
We're especially happy with the quality of the paper stock used for the cards and the envelopes. Feels heavy and not cheap. Our clients love getting the cards each year.